*Surface Registered Mail Service:
- The package would be transferred by ship 🚢.
- The estimated delivered time is about 44 to 73 business days.
- It is traceable under Hong Kong Post website until the package has left for the destination and start its ship journey.
- According to the international postal operation arrangements of the Universal Postal Union, postal administrations are not bound to release processing and delivery information of "international registered mail", so USPS have ceased to release such tracking information.
- From our experience, it will take about 2 to 2 1/2 months for the package to deliver to you since it left for the destination. For example, the package left the destination on April 7 delivered around June 10.
- If the package has not been delivered by the estimated delivered time frame, we can file a case on behalf of you with Hong Kong Post and they will update the tracking status in writing. Please contact us within 3 months if you still haven't received your package.
**Airmail Service for Hong Kong and Shanghai Items:
- The estimated delivered time is about 7 to 21 business days, but delay may be occurred due to Covid-19.
- If the airmail service has been suspended again, we would use surface registered mail to process your items without prior notice.
To faster the delivery, here are some other options you may consider:
1. Express Shipping -
- This option is starting at $55.
- Your order will be directly sent from Hong Kong** or Shanghai.
- **Japan items (TDR, JDS, Starbucks Japan and etc) would need to route back to Hong Kong before ship out to you.
- The processing time will take about 2 to 3 weeks before we ship out your order.
- Your order will be delivered via USPS or UPS with tracking and the standard* estimate delivery time is about 7 to 14 business days.
- *Delivery time may be delayed due to Covid-19 according to the carrier. Please refer to their website for the newest updated.
For Disneyland Park California (DLR) items, we would sent via USPS or UPS as usual.
Please be patient and stay safe and healthy.