Hong Kong Post Office has suspended part of the postal services to certain countries, including USA, Canada, Japan, Korea, United Kingdom, France, Australia and etc. and here is the link for your reference:
The shipping team will hand all the unshipped packages (including HKDL, SHDL & SHDS & Starbucks Hong Kong & China) to the post office once the suspension is ended. If you have further questions, welcome to private message or email us. Thank you for your understanding. Please stay safe & heathy.